Our Services
Chaos precedes change.
eMCe 2 has been established to provide a wide range of marketing and management consulting services across a variety of sectors and organisations. For local, national or multinational corporations, particularly those going through transformative change.
eMCe 2's approach is project driven to provide businesses with interim support and guidance as they navigate through the dynamics of a changing world.
Built on 25+ years of sector experience across quick service restaurants, retail, petro convenience, software, technology, telecommunications, media and tourism ; eMCe 2 is a practice led by Michaela Chan. Michaela has extensive domestic, global and ANZ B2B, B2C and B2E experience.
Most recently in a General Manager of Marketing capacity she led Tourism Australia's international and domestic campaign transformation post ’19-’20 Bushfire and through COVID-19. Prior to that in a Chief Marketing Officer capacity she was part of the Executive Team leading oOh!media's ANZ transformation including revolutionising data and insights including productising SingTel chinese traveler roaming data and Quantium consumer buying data.
CMO magazine has recognised Michaela as a change agent, stabilizer and unifying force and Marketing Magazine has recognised her as proficient in building passionate high performing teams.
Services include Strategy and Insights, Branding, Integrated Marketing, Sales Development and Workforce Development.
Strategy and Insights
Customer first.
Customer, segment and competitor insights born from data are the foundation of a successful marketing and sales strategy.
Experience leading research, data and insights teams and projects in software, telecommunications, media and tourism with proven success in developing products, solutions and compelling propositions to develop brand strategies, integrated marketing communications programs and sales solutions to deliver revenue goals and business outcomes.
Specific areas of expertise includes :
Consumer, Industry and SMB research
Brand tracking
Creative testing including transcreation (global) and CALD (domestic)
Design thinking
Customer experience and journey mapping
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eMCe 2 is committed to deliver improved business and people outcomes through passion, agility, collaboration and pragmatism.
